Every documentary is aimed to an ideal audience. The audience’s needs, its history, its challenges are the references that connect the content of the documentary with the first level of audience reaction (mentioned earlier). Viewers who have a connection with the content might not be interested in it but the relationship with the subject is enough to be attracted to it. It activates meaningful links between content and emotion. So, if you (the blog, the airline, the hotel, the youtube channel, the brand, the company) activate that emotion correctly, the bond that is stablished is an emotional one between you and your possible user.
Every documentary talks about a topic that can spark our interest if it’s aligned with our needs or if it reaches us through direct reference from somebody we know. These are the ones from the second group, viewers who aren’t connected to the content but maybe are interested in the topic (Cuban music, Colombian culture, 50´s art, experimental cinema, vegan diets, etc). In addition, viewers who have accessed the content through someone in the first group or through personal searches can be more constant, and given their interest, inclined to share via social media.